ActiveCampaign
Plan prices not in snapshot text; 14-day trial
Email marketing and automation.
Checked Oct 15, 2026 DetailsVisit ActiveCampaign ↗
Follow-up & customer texting tools for any small business
We list 16 follow-up & customer texting tools for any small business, each checked on the vendor's own site. 13 publish a starting price; the lowest we found is $0 (free to start), from Brevo (vendor page: “Free forever plan; paid prices not in snapshot text”).
Updated Oct 15, 2026
Featured · paid placements are labeled “Ad”
Sponsor this page| Tool | What it does | Entry price | Checked on |
|---|---|---|---|
| ActiveCampaign | Email marketing and automation. | Contact for pricing* | Oct 15, 2026 |
| Birdeye | AI reputation, reviews, listings and messaging platform for local businesses. | Contact for pricing* | Oct 15, 2026 |
| Brevo | Email, SMS and CRM platform. | Free forever plan; paid prices not in snapshot text | Oct 15, 2026 |
| Constant Contact | Email and SMS marketing for small businesses. | Lite from $10.20/mo billed annually; Standard $29.75; Premium $68 | Oct 15, 2026 |
| Crisp | Customer messaging platform with chatbot and shared inbox. | Mini $45/mo per workspace; Essentials $95/mo; free plan features referenced | Oct 15, 2026 |
| Freshdesk | Customer support helpdesk with AI. | Growth $19/agent/mo billed annually; AI Agent sessions $49/100 | Oct 15, 2026 |
| Help Scout | Shared inbox, help center and AI support tools. | Standard $25/user/mo; Plus $45; Pro $75 | Oct 15, 2026 |
| HighLevel | All-in-one marketing CRM for agencies and local businesses. | Starter $97/mo ($970/yr); Unlimited $297/mo; 14-day trial | Oct 15, 2026 |
| HubSpot | CRM with marketing, sales and service hubs plus AI. | Free tools $0 for up to 2 users; Starter from $7-$20/seat/mo | Oct 15, 2026 |
| Intercom | AI customer service agent and helpdesk. | Helpdesk $19/seat/mo + Fin AI Agent $0.99/outcome; Advanced $85/seat | Oct 15, 2026 |
| Keap | CRM and marketing automation for small businesses. | Starting at $299/mo (or $2,988/yr) | Oct 15, 2026 |
| Mailchimp | Email marketing and automation. | Free plan (up to 250 contacts); paid plans from $13/mo for 12 months (promo), price rises with contact count | Oct 15, 2026 |
| Podium | AI employee, reviews, texting and payments for local businesses. | Contact for pricing* | Oct 15, 2026 |
| Quo (formerly OpenPhone) | Business phone app with shared numbers and AI call summaries. | Starter $19/user/mo; Business $33; Scale $47 | Oct 15, 2026 |
| Tidio | Live chat and AI chatbot for websites. | Starter $24.17/mo (100 conversations); Growth from $49.17; 7-day trial | Oct 15, 2026 |
| Zoho CRM | CRM with Zia AI assistant. | CRM Plus from $20/user/mo (other editions listed) | Oct 15, 2026 |
* Contact for pricing: the vendor publishes no price on its own site, so we don't show one. How we handle this.
Birdeye
No public prices
AI reputation, reviews, listings and messaging platform for local businesses.
Checked Oct 15, 2026 DetailsVisit Birdeye ↗
Brevo
Free forever plan; paid prices not in snapshot textFree tier
Email, SMS and CRM platform.
Checked Oct 15, 2026 DetailsVisit Brevo ↗
Constant Contact
Lite from $10.20/mo billed annually; Standard $29.75; Premium $68
Email and SMS marketing for small businesses.
Checked Oct 15, 2026 DetailsVisit Constant Contact ↗
Crisp
Mini $45/mo per workspace; Essentials $95/mo; free plan features referenced
Customer messaging platform with chatbot and shared inbox.
Checked Oct 15, 2026 DetailsVisit Crisp ↗
Freshdesk
Growth $19/agent/mo billed annually; AI Agent sessions $49/100
Customer support helpdesk with AI.
Checked Oct 15, 2026 DetailsVisit Freshdesk ↗
Help Scout
Standard $25/user/mo; Plus $45; Pro $75
Shared inbox, help center and AI support tools.
Checked Oct 15, 2026 DetailsVisit Help Scout ↗
HighLevel
Starter $97/mo ($970/yr); Unlimited $297/mo; 14-day trial
All-in-one marketing CRM for agencies and local businesses.
Checked Oct 15, 2026 DetailsVisit HighLevel ↗
HubSpot
Free tools $0 for up to 2 users; Starter from $7-$20/seat/moFree tier
CRM with marketing, sales and service hubs plus AI.
Checked Oct 15, 2026 DetailsVisit HubSpot ↗
Intercom
Helpdesk $19/seat/mo + Fin AI Agent $0.99/outcome; Advanced $85/seat
AI customer service agent and helpdesk.
Checked Oct 15, 2026 DetailsVisit Intercom ↗
Keap
Starting at $299/mo (or $2,988/yr)
CRM and marketing automation for small businesses.
Checked Oct 15, 2026 DetailsVisit Keap ↗
Mailchimp
Free plan (up to 250 contacts); paid plans from $13/mo for 12 months (promo), price rises with contact countFree tier
Email marketing and automation.
Checked Oct 15, 2026 DetailsVisit Mailchimp ↗
Podium
No public prices
AI employee, reviews, texting and payments for local businesses.
Checked Oct 15, 2026 DetailsVisit Podium ↗
Quo (formerly OpenPhone)
Starter $19/user/mo; Business $33; Scale $47
Business phone app with shared numbers and AI call summaries.
Checked Oct 15, 2026 DetailsVisit Quo (formerly OpenPhone) ↗
Tidio
Starter $24.17/mo (100 conversations); Growth from $49.17; 7-day trial
Live chat and AI chatbot for websites.
Checked Oct 15, 2026 DetailsVisit Tidio ↗
Zoho CRM
CRM Plus from $20/user/mo (other editions listed)
CRM with Zia AI assistant.
Checked Oct 15, 2026 DetailsVisit Zoho CRM ↗
FAQ
What follow-up & customer texting tools work for any small business?
16 tools on this page, including ActiveCampaign, Birdeye, Brevo, Constant Contact. Each was checked against the vendor's site, most recently on Oct 15, 2026.
Which follow-up & customer texting tools for any small business publish their prices?
13 of 16: Brevo (Free forever plan; paid prices not in snapshot text); HubSpot (Free tools $0 for up to 2 users; Starter from $7-$20/seat/mo); Mailchimp (Free plan (up to 250 contacts); paid plans from $13/mo for 12 months (promo), price rises with contact count); Constant Contact (Lite from $10.20/mo billed annually; Standard $29.75; Premium $68); Freshdesk (Growth $19/agent/mo billed annually; AI Agent sessions $49/100). The rest ask you to contact sales or book a demo.
Is there a free option?
The vendor sites for Brevo, HubSpot, Mailchimp state a free tier or free plan as of our last check.
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